If this is your first time hiring Kat Walks Dog, here is a quick guide on what to expect.

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The Meet and Greet

This is the first step in the pet sitting process. We will arrange a convenient time for you and your pet to meet with us so we can get to know each other better. During this session, we can discuss you and your companions needs and answer any questions you may have. The meeting spot is up to you but the ideal location would be where our walks/social/playtime will be happening not only so we can interact with your pet in comfortable territory but so you yourself can see how your pet interacts with your potential sitter and the surrounding environment.

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Scheduling Walks/Social/Sitting Times

Meet and Greet has been successfully completed and you would like to schedule your first walk or sitting session. During this time, we will exchange phone numbers for ease of contact and you will be asked if your pet will be needing any medications, snacks or meals and what they and or you would prefer for them to be doing while your sitter is present. Home entering and exiting procedures will also be discussed at this time.

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The Night Before Your Appointment

You will receive a personalized text, directly from your sitter confirming the date and time of the services agreed upon. This is a wonderful opportunity to make sure that any and all items needed are ready for your pet. Such examples are; Leashes and harnesses are easily located and in safe working order, waste bags are supplied, training treats and cookies are available, medications are in proper storage with clear instructions. toy are ready and safe for play. Emergency vet number and address are clearly posted. Food bins are accessible and portions to be given are listed. This is also a great time to let your sitter know if there have been any changes during our last visit.

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Your Pet's Sitting Session

Once your sitter arrives at your home, you will receive a photo text or video of your pet to confirm the sitters presents in the agreed upon location. Please feel free to ask any questions or request any other photos/videos of your pet! When the scheduled time is up, you will receive a text from your sitter, notifying you of their exit and informing you that your home has been secured and your pet is safe.

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Payment for Services

We accept cash, Venmo or CashApp. Personal Checks are not accepted at this time.

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FAQ

My pet received and injury or has a cold since our last visit, can you give them their medication?

Absolutely! We have training in giving oral, topical as well as injectable medications. 

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My plans have changed and I need to cancel my appointment. Do I still have to pay?

Not at all! We kindly ask that any cancellations be made with a 24 hour notice.

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I have a very sick/old animal but need help while I am away, do you offer hospice sits?

Hospice services are absolutely offered. We can discuss in depth and detail what is needed for your companion to keep them comfortable and content. 

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What will you do if my pet has an emergency or injury during the sitting session?

You will be notified immediately and depending on the situation, your sitter will either bring your pet to the Vet/Emergency Animal Hospital for evaluation or, directly to you so you can make the proper assessment This is also another reason why it is a good idea to have Veterinary and Hospital information ready to go. It is information that is good to have handy and hopefully, will never have to be used.

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Do you have pet sitting insurance?

We are proudly insured by PETCARE INSURANCE